Focus: Manage a growing team, stakeholder engagement, requirements gathering, product validation, customer success, impact measurement, cloud and mobile technology
Location: Mumbai, India or remote
Reports to: Chief Technology Officer
About Vera
Vera Solutions is a social enterprise and Certified B Corporation® building cloud and mobile applications for social impact organizations worldwide. Our clients—more than 300 organizations in over 70 countries—include major iNGOs and grant-making organizations, social enterprises, and community-based organizations. Our solutions help organizations working in health, education, and development to collect, analyze and utilize real-time, high-quality programmatic data, automate processes, and work more efficiently and effectively. Vera’s work is centered on the Force.com platform, the world’s leading cloud application development platform. Vera is a growing organization, with more than 65 full-time staff based in offices in Cape Town, Geneva, London, Mumbai, São Paulo, and Washington DC. We have been honored with Echoing Green, Rainer Arnhold, Dasra Social Impact, and Bluhm/Helfand Social Innovation Fellowships and have been featured in Forbes Magazine’s 30 Under 30 Social Entrepreneurs and Entrepreneur Magazine’s 30 Startups to Watch.
Position Overview
Vera is looking for an energetic and mission-driven Senior Product Manager to keep delivering our vision for cloud-based solutions that increase accountability and transparency in the social sector. You will lead Vera’s product development function and team and be critical to the future success of the organization. The ideal candidate is a hands-on leader who integrates broad technical, design, and business expertise and thrives working in a fast-paced startup environment.
Aligned with our vision for greater transparency, accountability and efficiency in the social sector, we have built two products: (1) Amp Impact, to help NGOs and funders measure their impact and manage their programs/portfolios and (2) Many2Many, to manage relationships between records through a simple and easy UX. Learn more about these products on our website and on our Appexchange listings – Amp Impact and Many2Many.
You will join a team of passionate individuals with diverse backgrounds and experiences, all dedicated to improving the way social impact organizations operate. We’re a self-motivated, creative group, and we emphasize collaboration, flexibility, and professionalism.
Primary Responsibilities
Own and drive product strategy
- Track and iterate product strategy with a strong focus on user needs and knowledge of our domain
- Manage the product roadmap including prioritization and communication to stakeholders
- Collaborate with the leadership team to ensure Vera’s systems can support plans for scaling our products and teams and that these systems are being adapted
- Engage stakeholders, serve as the link between them and the build team, ensuring buy-in across the business
- Collaborating with Leadership on developing product strategy & implementing the vision
Lead Product team
- Manage, develop and retain product team and ensure all team members have clear responsibility domains, deliverables, growth opportunities, and support to achieve their goals
- Proactively establish and strengthen our product development practices for scale and team growth
- Eliminate blockers for team members to work efficiently within their focus areas and collaborate across functions
Drive an agile approach to product development
- Collect requirements and conduct user research to develop product solutions that balance stakeholder needs
- Lead agile development process, including managing workloads, prioritization of backlog, and ensuring the team is working efficiently
- Build an understanding of our users through market research and customer engagement in order to adjust development accordingly and solve for problems along our customer journey
Support our partners to sell and implement our products
- Work cross-functionally with sales, implementation support, and customer success to build knowledge and capacity to sell and implement our products
- Oversee execution and roll-out for documentation, training and onboarding needs to support new product releases
- Engage with partners and create a framework to scale collaboration and build feedback loops
Skills and Experience
- 5+ years of experience as a product management, ideally within a start-up or high-growth company – social sector experience a bonus
- Proven ability to effectively execute on product strategy
- Successful track record as a Product leader with experience mentoring product managers
- Experience in an agile software development environment with rapid feedback loops
- Experience with prototyping, testing, and validating product hypotheses, and have proven success at identifying MVPs which transition to valuable and appealing products
- Technical acumen and genuine passion for technology
- Well-versed in core concepts related to UI/UX design
- Insatiable desire to improve skills and knowledge of self and others
- Excellent written and verbal communication and relational skills
- Proven ability to influence cross-functional teams without formal authority
- Detail-oriented with excellent organizational skills
Competencies
- Strong collaboration skills and high EQ
- Strong leadership skills with the ability to mentor a team
- Confident and experienced decision-maker
- Positive, high energy and committed to the mission and our values
- Deep knowledge of customer desires and behaviors
- Willingness to roll up your sleeves in a start-up, entrepreneurial environment
- Excellent stakeholder management skills
Travel Requirements
- Onboarding requirements: 3-6 months full time in Mumbai
- 2 weeks in Mumbai per quarter
- Attendance at a few key events and conferences per year (e.g. Dreamforce)
Compensation and Benefits
Vera Solutions offers equitable compensation (including benefits), commensurate with experience and cost of living.
To apply, complete an online application (attaching CV).
Applications are rolling. For additional information, please contact jobs@verasolutions.org
Diversity and Inclusion Statement
At Vera we celebrate diversity; not only do we value the diversity of our workforce, we rely on it. Employees with different backgrounds, perspectives, and experiences inform our approach to our work, driving us to ask questions and challenge assumptions, solve problems creatively, and foster strong relationships with each other and our clients. We are committed to a culture of diversity and inclusion in the workplace, in which all of our staff feel safe and thrive.