Operations Associate (Temporary)

Join our innovative, global team using technology to transform the way the social sector engages with data. We run on passion, blending diverse skill sets and experiences with a collective mission to help social impact organizations tackle challenges and achieve greater impact globally. We’re a self-motivated, creative group that encourages all staff to push their own boundaries and drive the company in exciting new directions. As a social enterprise and certified B Corporation, we reinvest a majority of our profits in our growth and continued pursuit of our mission and vision.

Position Overview

The Operations Associate will support the Operations and HR functions. You’ll support internal communications, help coordinate leadership/committee meetings and events, document procedures within the operations team and across Vera, and work hand in hand with the senior operations staff on special projects, including researching trends across the industry. Your focus will change from week to week and month to month but your time will always be focused on making Vera a stronger company and an even better place to work. As an Operations Associate, you’ll gain valuable experience with Salesforce (the world’s leading cloud-computing platform, currently used by more than 150,000 for-profit and 30,000 non-profit and higher education organizations worldwide). You will gain first-hand experience in the operations of a rapidly growing social enterprise, working closely with leaders of the company to enable it to scale sustainably. As an Operations Associate and a part of the Vera team, you’ll also have the opportunity to contribute to occasional internal learning presentations that are designed to develop professional and organizational skills. You will join a team of passionate individuals with diverse backgrounds and experiences, all dedicated to improving the way social impact organizations operate. We’re a self-motivated, creative group, and we emphasize collaboration, flexibility, and professionalism. Vera is a young, rapidly growing company; we encourage all team members to push their own boundaries and drive the company in new directions.

Primary Responsibilities

  • Completing administrative tasks such as coordinating all-team communications, owning meeting agendas and notes, organizing online files and folders, scheduling meetings
  • Supporting Operations with special projects and leadership initiatives – e.g. planning events, trainings, workshops; supporting with preparing reports and presentations; running team recognition awards and other staff engagement activities
  • Coordinating projects – e.g. preparing quarterly internal newsletter with inputs from various internal stakeholders, running staff engagement survey
  • Documenting processes and standard operating procedures
  • Updating our knowledge management system with up-to-date resources, including process guidelines and other “how-to” resources
  • Providing general support to the Operations team, including support in researching best practices for various organizational processes (e.g. optimizing Vera’s use of internal tech systems)
  • Data entry / data cleaning

Qualifications and Experience

Essential

  • Technical aptitude and confidence with Google Suite, Microsoft Office Suite, etc.
  • Demonstrated ability to work with/learn new technology
  • Experience with documenting processes and/or process improvement
  • Excellent written/verbal communication (English)
  • Strong quantitative skills
  • Phenomenal work ethic, including time management
  • Curiosity and problem-solving skills
  • Ability to work remotely 
  • Ability to drive projects to completion independently
  • Able to demonstrate a high level of trust and self discipline
  • Ability to prioritize, multitask, and meet deadlines
  • Dependability, flexibility, and ability to maintain confidentiality
  • Demonstrated interest in social sector or related fields
  • Bachelor’s degree or working towards one
  • Previous internship or related experience, especially in Operations, Administration or Project Coordination

Desirable

  • Strong skills and/or experience with statistical analysis
  • Excellent visual instincts
  • Experience with Salesforce

Compensation and Benefits

Vera Solutions offers fair compensation (including benefits), commensurate with experience and cost of living.

Complete an online application (attaching CV and cover letter).

Applications are rolling and will be considered as they are submitted. For additional information, please contact jobs@verasolutions.org.

Diversity and Inclusion Statement

At Vera we celebrate diversity; not only do we value the diversity of our workforce, we rely on it. Employees with different backgrounds, perspectives, and experiences inform our approach to our work, driving us to ask questions and challenge assumptions, solve problems creatively, and foster strong relationships with each other and our clients. We are committed to a culture of diversity and inclusion in the workplace, in which all of our staff feel safe and thrive.

What makes Vera such a great place to work?

Our Values

In everything we do, we’re guided by our core values: Excellence, Sustainability, Teamwork, Leadership, and Impact

Our Mission

As a certified B Corporation, we meet the highest social and environmental standards in pursuit of our mission.

Our Global Team

Our wonderfully diverse team spans 5 continents and speaks more than 15 different languages.

Growth Opportunities

We are invested in and committed to making training, learning, and development one of Vera’s signature strengths.

Diversity & Inclusion

We value our culture of diversity and inclusion in the workplace. We bring our full selves to work and position each other to thrive.

Rising Leaders Program

We run an annual leadership development initiative for emerging leaders at Vera.