Operations Associate

Join our innovative, global team using technology to transform the way the social sector engages with data. We run on passion, blending diverse skill sets and experiences with a collective mission to help organizations tackle challenges and achieve greater impact. We encourage all staff to push their own boundaries and drive the company in exciting new directions. As a social enterprise and certified B Corporation, we reinvest a majority of our profits in our growth and continued pursuit of our mission and vision.

Position Overview

We are looking for an Operations Associate to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. Operations Associate duties and responsibilities include scheduling meetings and appointments, coordinating projects like the development of internal newsletters, and providing general administrative support. Previous experience as an Office Manager, Office Administrator, or in an Operations role would be an advantage. A successful Operations Associate must have experience with Google documents/Google sheets and be able to accurately handle computer-based administrative duties. Ultimately, the Operations Associate should be able to ensure the smooth running of the office, and online events and presentations, and help to improve company procedures and day-to-day operations. They will help research and apply COVID safety office policies and procedures.

Primary Responsibilities

 
  • Completing administrative tasks such as owning meeting agendas and notes, organizing online files and folders, scheduling meetings
  • Supporting Operations with special projects and leadership initiatives – e.g. planning events, trainings, workshops; supporting with preparing reports and presentations; running team recognition awards and other staff engagement activities
  • Documenting processes and standard operating procedures
  • Updating our knowledge management system with up-to-date resources, including process guidelines and other “how-to” resources
  • Coordination of internally-facing presentations
  • Data entry / data cleaning
  • Maintaining office services by organizing office operations and procedures; ensuring functional internet; organizing office cleanings 
  • Collaborating with the Vera team on new ideas for how to streamline organizational processes, and assist with implementing such changes
  • Overseeing office COVID compliance measures (e.g. coordinating office cleaning, procuring supplies) 

Qualifications and Experience

Required

  • Bachelor’s degree
  • 1+ years experience in an office management, operations or similar role
  • Excellent written/verbal communication, including in English
  • Strong quantitative skills
  • Phenomenal work ethic, including time management
  • Technical aptitude and confidence with Google Suite, Microsoft Office Suite, etc.
  • Curiosity and problem-solving skills (motivation to solve problems, rather than frustration with them)
  • Ability to work with global team
  • Able to demonstrate a high level of trust and self discipline
  • Ability to prioritize, multitask, and meet deadlines
  • Dependability, flexibility, and ability to maintain confidentiality

Desirable

  • Experience managing office finances
  • Experience with Salesforce

Compensation & Benefits

This is a full-time position with access to all company benefits. We take care of our employees and their families, by offering competitive benefits, such as:

Paid Time Off

38 days of paid leave each year, including local and company-wide holidays and a December break.

Health Care

Vera covers 100% of medical, dental, and visual plan premiums.

Phantom Equity​

All staff participate in Vera’s phantom equity plan.

Wellness Leave

We do not cap sick leave. If you’re sick, we hope you get better!

Retirement

Vera offers a retirement plan and contribution matching to all of its staff.

Getaway Benefit

An annual stipend to spend on travel and physical, emotional, and mental well-being.

Student Loans

To help employees with outstanding student loans, Vera offers a Student Loan Benefit.

Child Care

In addition to robust paid parental leave, Vera assists with the costs of child care.

How to Apply

To apply, fill out the online application (attaching CV). Please contact jobs@verasolutions.org with any additional questions.

Diversity and Inclusion Statement

At Vera we celebrate diversity; not only do we value the diversity of our workforce, we rely on it. Employees with different backgrounds, perspectives, and experiences inform our approach to our work, driving us to ask questions and challenge assumptions, solve problems creatively, and foster strong relationships with each other and our clients. We are committed to a culture of diversity and inclusion in the workplace, in which all of our staff feel safe and thrive.

This position has been filled, but we're still hiring for a number of exciting roles.

What makes Vera such a great place to work?

Our Values

In everything we do, we’re guided by our core values: Excellence, Sustainability, Teamwork, Leadership, and Impact

Operations Associate

Our Mission

As a certified B Corporation, we meet the highest social and environmental standards in pursuit of our mission.

Our Global Team

Our wonderfully diverse team spans 5 continents and speaks more than 15 different languages.

Growth Opportunities

We are invested in and committed to making training, learning, and development one of Vera’s signature strengths.

Diversity & Inclusion

We value our culture of diversity and inclusion in the workplace. We bring our full selves to work and position each other to thrive.

Rising Leaders Program

We run an annual leadership development initiative for emerging leaders at Vera.