Job: Product Associate, 2020-21 Fellowship

Product Associate | Vera Solutions

Focus: Research, Product design, Quality assurance, User experience, Cloud and mobile technology,
Force.com platform

Supervisor: Product Manager

Location: Mumbai, India

About Vera

Vera Solutions is a social enterprise and certified B Corporation building cloud and mobile applications for social impact organizations worldwide. Our clients — more than 300 organizations in over 55 countries — include major iNGOs and grant-making organizations, social enterprises, and community-based organizations. Our solutions help organizations working in health, education, and development to collect, analyze, and utilize real-time, high-quality programmatic data, automate processes, and work more efficiently and effectively. Vera’s work is centered on the Force.com platform, the world’s leading cloud application development platform. Vera is a growing organization, with more than 65 full-time staff based in Cape Town, Geneva, London, Mumbai, São Paulo, and Washington DC. We have been honored with Echoing Green, Rainer Arnhold, Dasra Social Impact, and Bluhm/Helfand Social Innovation Fellowships and have been featured in Forbes Magazine’s 30 Under 30 Social Entrepreneurs and Entrepreneur Magazine’s 30 Startups to Watch.

Position Overview

The Product Associate will join Vera as part of the 2020-21 Fellowship cohort, which allows you a support network to ensure accelerated growth in this role. You will benefit from ongoing learning opportunities, leadership development, and mentorship from leaders within Vera. The Product Associate will be part of a growing Product team, and play a critical role in the creation of new products and features from idea to launch. This position is involved throughout the product lifecycle - conducting market research, gathering requirements, researching user stories, designing new features, writing test plans, maintaining product quality, and providing training and technical assistance. You will gain valuable experience with Salesforce (the world’s leading cloud-computing platform, currently used by more than 150,000 for-profit and 30,000 non-profit and higher education organizations worldwide). You will join a team of passionate individuals with diverse backgrounds and experiences, all dedicated to improving the way social impact organizations operate. We’re a self-motivated, creative group, and we emphasize collaboration, flexibility, and professionalism. Vera is a young, rapidly growing company; we encourage all team members to push their own boundaries and drive the company in new directions.

Primary Responsibilities

  • Design, build, implement, and support cloud and mobile data systems for a range of social service organizations worldwide
  • Research new technologies, methodologies, and tools relevant to non-profits and NGOs
  • Develop deep technical and market-based expertise on our core and future products
  • Prepare test planning, review requirements and execute testing to ensure successful product delivery
  • Collaborate with project teams to interact with clients and conduct user research, document user stories and translate them into actionable product features
  • Maintain strong project management capabilities with planning, communicating, documenting and tracking activities using project management tools
  • Monitor and report on product adoption and user feedback throughout product lifecycle

Qualification and Experience

Required

  • Bachelor’s degree—what you studied isn’t critical; what you’re passionate about is
  • 1-2 years professional experience in a product-related role, preferably in the technology space
  • Professional experience in a product design or research capacity
  • Experience working with the Force.com platform
  • Curiosity and problem solving skills—do problems slow you down or drive you to seek solutions?
  • Strong aptitude for using technology and data
  • Ability to work remotely
  • Able to demonstrate a high level of trust and self discipline
  • Excellent written and verbal communication and relational skills
  • Detail-oriented with excellent organizational skills
  • Ability to work efficiently in a fast-paced environment and perform multiple tasks effectively

Preferred

  • Experience with Salesforce
  • Interest in social service work or international development

Onboarding & Training

In previous years, we have gathered all Fellows for a week of in-person, intensive training to lay a foundational understanding of the company and of basic technical concepts. Due to COVID-19, we have made the decision to proceed with remote onboarding and training this year. You will attend remote training and onboarding as a cohort in mid-August as we all make the best of a hard situation. The training will mix dynamic sessions on the project lifecycle and Salesforce platform, with team-building and professional skills development activities

Compensation and Benefits

Vera Solutions offers competitive compensation (including benefits), commensurate with experience and cost of living.

To apply, complete an online application (attaching CV).

The deadline for submission is July 15, 2020 at 11:59pm EST. For additional information, please contact jobs@verasolutions.org.

Diversity and Inclusion Statement

At Vera we celebrate diversity; not only do we value the diversity of our workforce, we rely on it. Employees with different backgrounds, perspectives, and experiences inform our approach to our work, driving us to ask questions and challenge assumptions, solve problems creatively, and foster strong relationships with each other and our clients. We are committed to a culture of diversity and inclusion in the workplace, in which all of our staff feel safe and thrive.

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