Product: PROMISE³ (learn more here)
Focus: Stakeholder management, user research, requirements gathering, product validation, cloud and mobile technology
Location: Mumbai, India or remote (must work closely with teams in Geneva, Nairobi, and Mumbai)
About Vera
Vera Solutions is a social enterprise and Certified B Corporation® building cloud and mobile applications for social impact organizations worldwide. Our clients—more than 300 organizations in over 55 countries—include major iNGOs and grant-making organizations, social enterprises, and community-based organizations. Our solutions help organizations working in health, education, and development to collect, analyze and utilize real-time, high-quality programmatic data, automate processes, and work more efficiently and effectively. Vera’s work is centered on the Force.com platform, the world’s leading cloud application development platform. Vera is a growing organization, with more than 65 full-time staff based in offices in Cape Town, Geneva, London, Mumbai, São Paulo, and Washington DC. We have been honored with Echoing Green, Rainer Arnhold, Dasra Social Impact, and Bluhm/Helfand Social Innovation Fellowships and have been featured in Forbes Magazine’s 30 Under 30 Social Entrepreneurs and Entrepreneur Magazine’s 30 Startups to Watch.
Position Overview
The PROMISE³ Product Manager will be part of Vera's team in Mumbai working closely with the Aga Khan Foundation (AKF) and playing a critical role in the direction, management, improvement, and support of PROMISE³. PROMISE³ is an offline mobile app designed for teachers and head teachers in resource-limited settings to support data management for student enrollment, attendance, and assessments. While the app has already been launched, this position is involved throughout the product life cycle - market research, gathering and prioritizing product and customer requirements, design of new features, maintain product quality, and provide training and technical assistance. You will join a team of passionate individuals with diverse backgrounds and experiences, all dedicated to improving the way social impact organizations operate. We’re a self-motivated, creative group, and we emphasize collaboration, flexibility, and professionalism.
Primary Responsibilities
- Develop and provide deep technical and market-based expertise on PROMISE³
- Lead discovery and design efforts for new features and engage with all stakeholders during the process
- Collaborate with implementation team and AKF staff to conduct user research, document user stories, and translate them into actionable product features
- Write product requirements and market requirements documents
- Drive strong project management with planning, communicating, documenting and tracking activities using project management tools
- Understand high-level requirements and create epics and write detailed user stories
- Ensure all communication and decisions are documented
- Monitor and report on product quality, adoption and user feedback throughout product lifecycle
Qualifications and Experience
Essential
- 2+ years experience as a Product Manager, or similar role in a SaaS company
- Professional experience in a product design or research capacity
- Experience in an agile software development environment, with rapid feedback loops and quick release cycles
- Demonstrated success with project management and tools such as JIRA
- Excellent written and verbal communication and relational skills; ability to lead technical conversations and to manage relationships with various stakeholders
- Proven ability to influence cross-functional teams without formal authority
- Detail-oriented with excellent organizational skills
- Ability to work efficiently in a fast-paced environment and perform multiple tasks effectively
- Insatiable desire to improve skills and knowledge of self and others
Desirable
- Experience with Salesforce
- Experience with Android mobile development
- Interest in international education or international development
- Experience developing and managing managed packages on top of Force.com platform
Compensation and Benefits
Vera Solutions offers competitive compensation (including benefits), commensurate with experience and cost of living.
To apply, complete an online application (attaching CV).
For additional information, please contact jobs@verasolutions.org
Diversity and Inclusion Statement
At Vera we celebrate diversity; not only do we value the diversity of our workforce, we rely on it. Employees with different backgrounds, perspectives, and experiences inform our approach to our work, driving us to ask questions and challenge assumptions, solve problems creatively, and foster strong relationships with each other and our clients. We are committed to a culture of diversity and inclusion in the workplace, in which all of our staff feel safe and thrive.