Job: Quality Assurance Manager

Focus: Create effective systems for managing quality assurance to deliver products for social sector organizations around the world on Force.com platform.

Supervisor: CTO

Location: Mumbai

About Vera

Vera Solutions is a social enterprise and certified B Corporation building cloud and mobile applications for social impact organizations worldwide. Our clients — more than 300 organizations in over 70 countries — include major iNGOs and grant-making organizations, social enterprises, and community-based organizations. Our solutions help organizations working in health, education, and development to collect, analyze, and utilize real-time, high-quality programmatic data, automate processes, and work more efficiently and effectively. Vera’s work is centered on the Force.com platform, the world’s leading cloud application development platform. Vera is a growing organization, with more than 75 full-time staff based in Cape Town, Geneva, London, Mumbai, São Paulo, and Washington DC. We have been honored with Echoing Green, Rainer Arnhold, Dasra Social Impact, and Bluhm/Helfand Social Innovation Fellowships and have been featured in Forbes Magazine’s 30 Under 30 Social Entrepreneurs and Entrepreneur Magazine’s 30 Startups to Watch.

Position Overview

The Quality Assurance Manager will be part of a growing Development team, and play a critical role in maintaining quality control and ensuring that our products are ready for release to customers. This will primarily involve devising procedures to identify, inspect and report on quality assurance issues, write and maintain test plans, and provide training and technical assistance. You will join a team of passionate individuals with diverse backgrounds and experiences, all dedicated to improving the way social impact organizations operate. We’re a self-motivated, creative group, and we emphasize collaboration, flexibility, and professionalism. Vera is a young, rapidly growing company; we encourage all team members to push their own boundaries and drive the company in new directions.

Primary Responsibilities

  • Devise procedures to inspect and report quality assurance issues
  • Review any new functional requirements and prepare testing plans and scope
  • Provide estimates for testing during sprint planning
  • Execute testing plans to ensure successful product delivery
  • Review and manage test case writing
  • Peer review test cases while executing testing and provide feedback
  • Defining regression testing scope
  • Supervise and guide other staff to learn testing procedures and ensure consistency across team members
  • Facilitate proactive solutions by collecting and analyzing quality data
  • Maintain detailed testing and quality records and relevant documentation
  • Editing and upkeep of test suites
  • Process and strategy management for testing during and after feature release
  • Testing coordination (for UAT testing & beyond)
  • Design, build, implement, and support cloud and mobile data systems for a range of social service organizations worldwide
  • Develop deep technical and market-based expertise on our core and future products

Qualification and Experience

Required

  • 2-5 years proven experience as a quality assurance manager or relevant role
  • Experience leading a team and managing test plans and execution
  • Thorough knowledge of methodologies of quality assurance and standards
  • Exposure to different testing patterns, frameworks and methodologies
  • Experience on Force.com
  • Excellent numerical skills and understanding of data analysis/statistical methods
  • Experience in an agile software development environment, with rapid feedback loops and quick release cycles
  • Persistent and Proactive
  • Curiosity and problem solving skills—do problems slow you down or drive you to seek solutions?
  • Excellent written and verbal communication and relational skills
  • Detail-oriented with a results driven approach
  • Insatiable desire to improve skills and knowledge of self and others

Desirable

  • Experience developing and managing managed packages on top of Force.com platform
  • Experience with JIRA
  • Interest in social service work or international development

Compensation and Benefits

Vera Solutions offers competitive compensation (including benefits), in line with experience, cost of living, and our social mission.

To apply, complete an online application (attaching CV).

For additional information, please contact jobs@verasolutions.org.

Diversity and Inclusion Statement

At Vera we celebrate diversity; not only do we value the diversity of our workforce, we rely on it. Employees with different backgrounds, perspectives, and experiences inform our approach to our work, driving us to ask questions and challenge assumptions, solve problems creatively, and foster strong relationships with each other and our clients. We are committed to a culture of diversity and inclusion in the workplace, in which all of our staff feel safe and thrive.

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