Salesforce Consultant

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Focus: Salesforce platform, process design, data systems, development-sector consulting, impact measurement, cloud and mobile technology
Supervisor: Senior Consultant
Location: Cape Town, South Africa

About Vera

Vera Solutions is a social enterprise and certified B Corporation building cloud and mobile applications for social impact organizations worldwide. Our clients — more than 300 organizations in over 55 countries — include major iNGOs and grant-making organizations, social enterprises, and community-based organizations. Our solutions help organizations working in health, education, and development to collect, analyze, and utilize real-time, high-quality programmatic data, automate processes, and work more efficiently and effectively. Vera’s work is centered on the Force.com platform, the world’s leading cloud application development platform. Vera is a growing organization, with 75 full-time staff based in Amsterdam, Boston, Cape Town, Geneva, London, Mumbai, São Paulo, and Washington DC. We have been honored with Echoing Green, Rainer Arnhold, Dasra Social Impact, and Bluhm/Helfand Social Innovation Fellowships and have been featured in Forbes Magazine’s 30 Under 30 Social Entrepreneurs and Entrepreneur Magazine’s 30 Startups to Watch.

Position Overview

As a Salesforce Consultant, you’ll be a key member of our project teams, working with our consulting unit in Cape Town to design, configure and support the rollout of Salesforce systems for our clients working in the social sector. Consultants are involved throughout the entirety of a project’s life cycle — discovery and design, platform configuration (including mobile data configuration), and training/rollout. Salesforce Consultants may travel to the field on short- or medium-term assignments for discovery and design workshops or conduct trainings on newly-implemented systems. At Vera, you will join a team of passionate individuals with diverse backgrounds and experiences, all dedicated to improving the way social impact organisations operate. We’re a self-motivated, creative group, and we emphasize collaboration, flexibility, and professionalism. Vera is a young, rapidly growing company; we encourage all team members to push their own boundaries and drive the company in new directions.

Primary Responsibilities

  • Design, build, implement, and support cloud and mobile data systems for a range of social service organisations worldwide on the Salesforce Lightning Platform
  • Lead project implementation teams to ensure high-quality builds
  • Consult directly with clients; develop relationships
  • Deliver training sessions and seminars with clients
  • Document processes, create system documentation and user guides
  • Research new technologies, methodologies, and tools relevant to nonprofits and NGOs with public health, education, poverty alleviation, and other international development focus areas
  • Contribute to Vera’s learning environment by coaching junior staff

Qualifications and Experience

Essential

  • Experience with Salesforce or other cloud relational database systems; preferably configuration experience
  • 2-4 years professional experience, especially in consulting, local or international development, or technology
  • Experience with project management
  • Curiosity and problem-solving skills
  • Strong aptitude for using technology and data
  • Excellent written and verbal communication and relational skills
  • Working fluency in English

Preferred

  • 4-5 years of work experience, particularly in technology or consulting
  • Working fluency in French or Swahili
  • Advanced degree
  • Experience and/or knowledge about NGOs and/or social enterprises in Africa

Compensation and Benefits

Vera Solutions offers compensation commensurate with experience and cost of living.

Complete an online application (attaching CV and cover letter).

Applications are rolling, but the deadline for submission is November 30, 2019. All candidates must have the right to work in South Africa. For additional information, please contact jobs@verasolutions.org.

Diversity and Inclusion Statement

At Vera we celebrate diversity; not only do we value the diversity of our workforce, we rely on it. Employees with different backgrounds, perspectives, and experiences inform our approach to our work, driving us to ask questions and challenge assumptions, solve problems creatively, and foster strong relationships with each other and our clients. We are committed to a culture of diversity and inclusion in the workplace, in which all of our staff feel safe and thrive.

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