Focus: Salesforce platform, process design, data systems, development-sector consulting, impact measurement, cloud and mobile technology
Supervisor: Senior Consultant
Location: Cape Town, South Africa
About Vera
Vera Solutions is a social enterprise and certified B Corporation building cloud and mobile applications for social impact organizations worldwide. Our clients — more than 300 organizations in over 55 countries — include major iNGOs and grant-making organizations, social enterprises, and community-based organizations. Our solutions help organizations working in health, education, and development to collect, analyze, and utilize real-time, high-quality programmatic data, automate processes, and work more efficiently and effectively. Vera’s work is centered on the Force.com platform, the world’s leading cloud application development platform. Vera is a growing organization, with more than 65 full-time staff based in Cape Town, Geneva, London, Mumbai, São Paulo, and Washington DC. We have been honored with Echoing Green, Rainer Arnhold, Dasra Social Impact, and Bluhm/Helfand Social Innovation Fellowships and have been featured in Forbes Magazine’s 30 Under 30 Social Entrepreneurs and Entrepreneur Magazine’s 30 Startups to Watch.
Position Overview
As a Consultant, you’ll be a key member of our project teams, working with our consulting unit in Cape Town to design, configure and support the rollout of Salesforce systems for our clients working in the social sector. Consultants are involved throughout the entirety of a project’s life cycle — discovery and design, platform configuration (including mobile data collection tool configuration), and training/rollout. Consultants may travel to the field on short- or medium-term assignments for discovery and design workshops or conduct trainings on newly-implemented systems. At Vera, you will join a team of passionate individuals with diverse backgrounds and experiences, all dedicated to improving the way social impact organisations operate. We’re a self-motivated, creative group, and we emphasize collaboration, flexibility, and professionalism. Vera is a young, rapidly growing company; we encourage all team members to push their own boundaries and drive the company in new directions.
Primary Responsibilities
- Design, build, implement, and support cloud and mobile data systems for a range of social service organisations worldwide on the Salesforce Lightning Platform
- Lead project implementation teams to ensure high-quality builds
- Consult directly with clients; develop relationships
- Deliver training sessions and seminars with clients
- Document processes, create system documentation and user guides
- Research new technologies, methodologies, and tools relevant to nonprofits and NGOs with public health, education, poverty alleviation, and other international development focus areas
- Contribute to Vera’s learning environment by coaching junior staff
Qualifications and Experience
Essential
- Experience with Salesforce or other cloud relational database systems; preferably configuration experience
- 2-4 years professional experience, especially in consulting, local or international development, or technology
- Experience with project management
- Curiosity and problem-solving skills
- Strong aptitude for using technology and data
- Excellent written and verbal communication and relational skills
- Working fluency in English
Preferred
- Salesforce Platform App Builder and/or Administrator Certifications
- 4-5 years of work experience, particularly in technology or consulting
- Working fluency in French or Swahili
- Advanced degree
- Experience and/or knowledge about NGOs and/or social enterprises in Africa
Compensation and Benefits
Vera Solutions offers fair compensation (including benefits), commensurate with experience.
Complete an online application (attaching CV and cover letter).
All candidates must have the right to work in South Africa. For additional information, please contact jobs@verasolutions.org.
Diversity and Inclusion Statement
At Vera we celebrate diversity; not only do we value the diversity of our workforce, we rely on it. Employees with different backgrounds, perspectives, and experiences inform our approach to our work, driving us to ask questions and challenge assumptions, solve problems creatively, and foster strong relationships with each other and our clients. We are committed to a culture of diversity and inclusion in the workplace, in which all of our staff feel safe and thrive.