Job: Product Manager – SCRUM Master

Focus: Salesforce platform, sprint ceremonies, data systems, agile development, impact measurement, cloud and mobile technology

Supervisor: Senior Product Manager

Location: Mumbai

About Vera

Vera Solutions is a social enterprise and certified B Corporation building cloud and mobile applications for social impact organizations worldwide. Our clients — more than 300 organizations in over 70 countries — include major iNGOs and grant-making organizations, social enterprises, and community-based organizations. Our solutions help organizations working in health, education, and development to collect, analyze, and utilize real-time, high-quality programmatic data, automate processes, and work more efficiently and effectively. Vera’s work is centered on the Force.com platform, the world’s leading cloud application development platform. Vera is a growing organization, with more than 75 full-time staff based in Cape Town, Geneva, London, Mumbai, São Paulo, and Washington DC. We have been honored with Echoing Green, Rainer Arnhold, Dasra Social Impact, and Bluhm/Helfand Social Innovation Fellowships and have been featured in Forbes Magazine’s 30 Under 30 Social Entrepreneurs and Entrepreneur Magazine’s 30 Startups to Watch.

Position Overview

As the SCRUM Master, you’ll be part of the Product team, working closely with internal stakeholders to plan and manage product releases in a timely manner. You may be required to participate in product backlog creation. At Vera, you will join a team of passionate individuals with diverse backgrounds and experiences, all dedicated to improving the way social impact organisations operate. We’re a self-motivated, creative group, and we emphasize collaboration, flexibility, and professionalism. Vera is a young, rapidly growing company; we encourage all team members to push their own boundaries and drive the company in new directions.

Primary Responsibilities

  • Lead the scrum team in using Agile methodology and scrum practices
  • Helping the product owner and development team to achieve product releases in a timely manner
  • Work with product owners to handle backlogs and new requests
  • Lead the scrum and development team in planning and facilitating sprint development
  • Identify and remove impediments and coach the scrum team on removing impediments
  • Resolve conflicts and remove obstacles that occur
  • Help the scrum team achieve higher levels of scrum maturity
  • Support the product owner and provide education where needed
  • Manage each project’s scope and timeline
  • Coordinate backlog development, grooming, sprint reviews, retrospective meetings, daily stand-ups and other sprint ceremonies
  • Coach team members in Agile frameworks
  • Facilitate internal communication and effective collaboration
  • Ensure deliverables are up to quality standards at the end of each sprint
  • Help build a productive environment where team members ‘own’ the product and enjoy working on it

Qualifications and Experience

Essential

  • 2-4 years of prior experience in a on a scrum team, particularly in implementing cloud and/or mobile solutions
  • Ability to analyze and think quickly and to resolve conflict
  • Knowledgeable in techniques to fill in gaps in the scrum
  • Ability to determine what is scrum and what is not
  • Experience with successful Agile techniques
  • Ability to work with and lead a team
  • Strong communication, interpersonal and mentoring skills
  • Ability to adapt to a changing environment
  • Self-motivation and ability to stay focused in the middle of distraction
  • Advanced degree with preference to the technical courses in relevant fields
  • Demonstrated problem-solving skills and ability to troubleshoot in a structured way
  • Exceptional written & verbal communication skills used to draft technical documentation, translate challenging concepts into simple, yet accurate terms, and collaborate effectively and professionally with internal and external stakeholders
  • Enthusiasm for working in a small, dynamic, international environment, often collaborating with colleagues cross-team and cross-hub
  • Ability to carry tasks forward independently or collaboratively with the reporting team.
  • Meticulousness, punctuality, and outstanding attention to detail

Preferred

  • Significant experience working with CRM and other data management tools/platforms, particularly Salesforce
  • 2+ years of working in technology industry
  • 2+ years working on the Salesforce Lightning Platform
  • Proficient in the use of G-Suite applications or other common cloud-based software (i.e. Dropbox, Box, etc.)
  • Awareness of core social sector concepts such as Grant Management, Impact Measurement, Fundraising etc.
  • Demonstrated interest in working with social sector clients or experience in a social sector organisation

Compensation and Benefits

Vera Solutions offers fair compensation (including benefits), commensurate with experience.

To apply, fill out an online application (attaching CV).

For additional information, please contact jobs@verasolutions.org.

Diversity and Inclusion Statement

At Vera we celebrate diversity; not only do we value the diversity of our workforce, we rely on it. Employees with different backgrounds, perspectives, and experiences inform our approach to our work, driving us to ask questions and challenge assumptions, solve problems creatively, and foster strong relationships with each other and our clients. We are committed to a culture of diversity and inclusion in the workplace, in which all of our staff feel safe and thrive.

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